Refund and Returns Policy

Overview

At The Champions Biz, we strive to provide our customers with the highest quality products and services. We understand that occasionally, you may need to return a product or request a refund. This policy outlines the procedures and conditions for refunds and returns.

Return and Refund Conditions

To be eligible for a return or refund, the following conditions must be met:

• Eligibility Period: Returns must be initiated within 30 days of the purchase date.
• Product Condition: Products must be returned in their original condition, unused, and in the original packaging.
• Proof of Purchase: A receipt or proof of purchase must be provided with the returned item.

Non-Returnable Items

Certain items are exempt from being returned:

• Gift cards
• Downloadable software products
• Some health and personal care items

Return Process

1. Contact Us: Email us at mail@thechampions.biz or call us at +92 300 611 3072 to initiate a return. Please provide your order number and details of the product you wish to return.
2. Shipping: We will provide you with a return shipping address and instructions. The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
3. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Process

If your return is approved, we will process your refund. A credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account: It may take some time before your refund is officially posted.
• Contact your credit card company: There is often some processing time before a refund is posted.
• Contact your bank: There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at mail@thechampions.biz.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at mail@thechampions.biz or +92 300 611 3072 for further instructions.

Shipping Returns

To return your product, you should mail it to: The Champions Biz, Commissioner Road, Muhammadpura, Sialkot-51310-Pakistan.

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us:

• Email: mail@thechampions.biz
• Phone: +92 300 611 3072
• Address: Commissioner Road, Muhammadpura, Sialkot-51310-Pakistan

Thank you for shopping with The Champions Biz!